Leveringspolitik
Welcome to D.HOPE! We strive to deliver your orders quickly and efficiently. Here are our shipping guidelines:
Processing Time
We process all orders within 1-2 business days after receiving them. Orders placed after 3:00 PM or on weekends will be processed on the next business day.
Shipping Times Depending on Your Location:
Standard
USA Standard Shipping: 7-12 business days
Europe Standard Shipping: 6-10 business days
Rest of World Standard Shipping: 10-30 business days
Fast Shipping
USA Fast Shipping: 5-8 business days
Europe Fast Shipping: 5-8 business days
Express Shipping
USA Express Shipping: 3-5 business days
Europe Express Shipping: 4-7 business days
Shipping cost:
Standard shipping on all orders within Europe costs €2-€5 depending on weight, but we offer free shipping on all orders over €75.
International shipping from our fulfillment center costs €3-€6 depending on weight, with free shipping on orders over €150!
Fast Shipping:
Fast shipping within Europe takes 5-8 business days and costs €2.08-€5.70 depending on weight.
Fast shipping to the U.S. takes 5-8 business days and costs €4-€11.
Express Shipping:
Express shipping to Germany takes 4-7 business days and costs €2-€23 depending on weight.
Express shipping to the U.S. takes 3-5 business days and costs €4-€27 depending on weight.
Just a reminder, standard shipping for orders in Europe takes 2-5 business days, and international shipping takes between 7-40 business days.
Please note that these delivery times do not include the 24-48 hours it takes our warehouse to process and pack your order once it is received.
Delivery Address
Please ensure that you provide a correct and complete delivery address. D.HOPE is not responsible for delays or misdeliveries due to incorrect address information.
Delivery Time
Delivery times may vary depending on your location and shipping method. We will send you an email with tracking information so you can follow your package.
Shipping Issues
If your package does not arrive within the estimated delivery time, please contact our customer service at webshop or at hello@d.hope.dk, so we can help find a solution.
Returns and Exchanges
If you wish to return or exchange an item, please follow our return policy.
International Shipping
We offer international shipping to selected countries. Shipping costs and delivery times vary depending on the destination. Contact our customer service for more information.
Contact
If you have any questions about your shipment, feel free to contact us at hello@d.hope.dk We are here to help!
Thank you for shopping at D.HOPE. We appreciate your support and look forward to serving you.
Sincerely, The D.HOPE Team